Complete 4 page APA formatted essay: Ethical Decision Making: Balanced Scorecard & Triple Bottom Line.The paper tells that the Balanced Scorecard (BSC) was introduced by Robert Kaplan and David Norton

Complete 4 page APA formatted essay: Ethical Decision Making: Balanced Scorecard & Triple Bottom Line.

The paper tells that the Balanced Scorecard (BSC) was introduced by Robert Kaplan and David Norton and it is a management tool that is used for to drive the agenda of a given organization. The BSC translates the organization’s mission and strategy into a comprehensive set of performance measures. The BSC is to divide organizational perspectives across four linked perspectives: financial. customer. Internal Business Process. Learning and Growth. These four pointers are interlinked and they work to ensure that all the activities of an organization is stratified and evaluated on the basis of financial, customer and other internal procedural systems. This helps to promote ethical behavior because instead of the traditional approach of measuring a firm on the basis of only financial measures and indicators, BSC allows a firm to have a broader perspective and a greater view of the different aspects of a business. Having a responsible organization means that the organization is sensitive to the needs and desires of all of its stakeholders. These ensure that the financial objectives and desires are kept and measures so that the firm’s strategy and different activities are carried out in the best way and manner to achieve targets. Also, customer satisfaction is factored into the measurement process. This is internalized and measured in terms of processes and also, employee development. Ethics can, therefore, be integrated into the different activities and processes and they can be measured and evaluated. The BSC is good for ethics because there are internal structures that are put in place to measure the ethical activities of a firm at all levels and this can be integrated into the different levels of the firm. This is done on three levels: Monitoring and communication tools in the organization. Measurement systems and review. Strategic management systems. This means that an organization will first set up a system of measures that includes ethics. This will ensure that the organization will factor ethics into its fundamental targets and activities from the strategic level which includes the top-level management and the companywide plan and activities. Therefore, with this, the organization will be able to set up measurement measures under the BSC.