Complete the real world exercises at the end of the chapter. Write your answers in complete sentences and use APA formatting rules. Each answer should be a minimum of 1 paragraph (3 or more sentences)

Complete the real world exercises at the end of the chapter. Write your answers in complete sentences and use APA formatting rules. Each answer should be a minimum of 1 paragraph (3 or more sentences)

11.1

Using a Web browser, visit the Sun Gard website at www.sungards.com/pages/default.aspx. Look for options that map to the alternatives in this chapter. Does the organization offer hot, warm or cold services? Mobile services? What other services does it offer?

11.2

Using your local telephone directory, look for companies in your region that offer business continuity services. Which of them offer hot-site services? Which of them offer mobile services?

11.3

 Using a Web browser, visit continuity central’s website at www.continuitycentral.com click on the “Jobs” link at the top of webpage. What topic listings would be of interest to someone writing a BC plan? To someone focusing on BC management? What skills and attributes are these jobs seeking in a candidate? Select a position announcement for each topic and bring it to class for discussion.

11.4

Using a web browser or your library’s article-search tool look for articles describing the impact of recent major events on business in your area. Look for the details on how the business dealt with the disaster through BC planning. Is there any discussion of companies without BC plans that went out of business due to loss of facilities? What about companies that did have BC plans?

11.5

Using a web browser, search for the terms “business continuity” and “certification.” What do you find? Are there any certifications other than those listed in this chapter? What core skills do the certifications you find promote?

12.1

Using a web browser, go to the website for the American Red Cross: www.redcross.org What disaster services does it offer? What would be beneficial for an organization experiencing a crisis?

12.2

Using a web browser, go to the web site www.cmiatl.com. Search for the title “Blindsided,” or use a search tool to locate the text. Read the introduction, which describes a workplace mass shooting that happened in Atlanta. What effect do you think this event had on that organization? Bring your comments to class for discussion.

12.3

Using a web browser and a search tool or your library’s electronic resources, look for stories on crisis that have happened in the past six months in your region. What CM efforts, if any mitigated the effect on local business and residents?

12.4

Using a web browser, go to the Department of Homeland security’s web site at www.dhs.gov. On the Topics menu, select Disasters. What are some of the services that the DHS offers to organizations? Locate the National Response Framework. Download it and read it. What information would be beneficial to organizations in CM planning?

12.5

Using a web browser and a search tool, search for the terms “school crisis management plan.” What information would be valuable to your institution in planning for a crisis? Does your institution have a CM?