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Conflict is a natural part of life, and a natural part of business.
Conflict is a natural part of life, and a natural part of business. How you deal with conflict, though, will determine if the conflict can help or hinder your progress. For this assignment, analyze a conflict that you’ve had (or that you are currently having, if you prefer). Please keep this conflict work-related (meaning no significant other or family conflicts, but co-worker conflicts, student work group conflicts, etc. are acceptable). In analyzing this conflict, do the following:
- Describe the conflict situation (be sure to state if this has happened or if it is happening).
- How did (do) conflict styles affect this situation?
- What strategy was used (or will you use) to solve the conflict?
- Was it effective (or do you think it will be effective)? Why or why not?
- Knowing what you now do from this module, how could you have communicated differently to reach a more favorable outcome (or what communication behavior will be important for your to reach your desired outcome)?