Considering the responses received on “how important is ____”, What is the mean when examining the Large Selection? A.3.67 B.4.95 C.5.41 D.4.43 2.5 points Question 2 Considering the responses re

Considering the responses received on “how important is ____”,  What is the mean when examining the Large Selection?

1. A.

3.67

1. B.

4.95

1. C.

5.41

1. D.

4.43

2.5 points   

Question 2

Considering the responses received on “how important is ____”,  What is the mean when examining the competent sales team (Dealership)?

1. A.

7.62

1. B.

3.12

1. C.

5.41

1. D.

4.91

2.5 points   

Question 3

Considering the responses received on “how important is ____”,  What is the mean when examining the overall car quality? 

1. A.

3.67

1. B.

3.12

1. C.

6.09

1. D.

4.43

2.5 points   

Question 4

Considering the responses received on “how important is ____”,  What is the mean when examining the speed of service? 

1. A.

7.65

1. B.

6.13

1. C.

8.98

1. D.

5.99

2.5 points   

Question 5

Considering the responses received on “how important is ____”,  What is the mean when examining the atmosphere?

1. A.

4.56

1. B.

4.32

1. C.

4.74

1. D.

4.78

2.5 points   

Question 6

Considering the responses received on “how important is ____”,  What is the mean when examining reasonable pricing? 

1. A.

5.39

1. B.

5.76

1. C.

1.26

1. D.

9.89

2.5 points   

Question 7

After conducting a OneWay ANOVA, determine who was ranked #1 for the category reasonable pricing? 

1. A.

Nissan

1. B.

VW

1. C.

Toyota

1. D.

Statistical tie between Nissan and Toyota

2.5 points   

Question 8

Based on the OneWay ANOVA results, VW ranked higher than Toyota in what category?

Large Selection

Competent Sales Team

Overall Car Quality

Reasonable pricing

2.5 points   

Question 9

Rank each category in order (beginning with Rank #1 (most important) to Rank #6 Least important) according to the customers rank of importance? (point value = 5 points)

1. -         1.         2.         3.         4.         5.

Overall Car Quality

1. -         1.         2.         3.         4.         5.

Speed of Service

1. -         1.         2.         3.         4.         5.

Reasonable Pricing    

1. -         1.         2.         3.         4.         5.

Large Selection  

1. -         1.         2.         3.         4.         5.

Atmosphere within the Dealership