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Course Book: Check-in Check-out Managing Hotel Operations. Chapter 4:Forecasting Availability and Overbooking Question: The rooms forecast committee...
Course Book: Check-in Check-out Managing Hotel Operations. Chapter 4:Forecasting Availability and OverbookingQuestion: The rooms forecast committee is scheduled to meet later this afternoon. You have been asked to prepare remarks on group no-shows. Contrast the likelihood of no-shows for (a) business groups, (b) tour groups, and (c) convention groups. How would your remarks differ if the group reservation had been made by (a) the vice president of engineering, (b) an incentive travel company, or (c) a professional convention management company?
