Course TextbookAnderson, L. E., & Bolt, S. B. (2016). Professionalism: Skills for workplace success (4th ed.). Boston, MA: Pearson.1. This question involves techniques for both accountability and

Course Textbook

Anderson, L. E., & Bolt, S. B. (2016). Professionalism: Skills for workplace success (4th ed.). Boston, MA: Pearson.

1.      This question involves techniques for both accountability and also workplace relationships. Accountability and workplace relationships tend to go hand in hand—one usually involves the other. For this question, briefly describe two techniques you can use to hold yourself accountable toward meeting professional goals. Also, briefly describe two techniques for maintaining positive relationships in a workplace. Within your descriptions, include examples of how you would use the techniques in a workplace.

Your response must be at least 200 words in length.

2.      This question involves an explanation of ethical behavior in the workplace. Explain what it means to demonstrate positive ethical behavior in the workplace. Include examples to support your explanation.

Your response must be at least 200 words in length.

3.      This question provides you with an opportunity to analyze the advantages of an organization that offers quality customer service. First, describe what it means to you to provide quality customer service for both internal customers and also external customers. Second, use your critical-thinking skills to explain how quality customer service can impact an organization's entire culture.

Your response must be at least 200 words in length.

4.      This question involves analyzing the advantages of an organization that offers quality services that are related to human resources. Specifically, think about two major areas of a performance evaluation: (a) quality and (b) remaining positive throughout. Use your critical-thinking skills to describe some techniques that you could apply toward quality and positive service while conducting a performance evaluation for an employee.

Your response must be at least 200 words in length.