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Create a 3 page essay paper that discusses BUS 499 MOD 2 (SLP) The Customer Service Perspective.the use of appropriate technology will enhance production efficiency and hence reduces its overall costs

Create a 3 page essay paper that discusses BUS 499 MOD 2 (SLP) The Customer Service Perspective.

the use of appropriate technology will enhance production efficiency and hence reduces its overall costs leading to low prices of its products to the customers.

Improved customer satisfaction, service delivery and lower prices of its products will ensure that the organization is financially stable within the shortest time possible and is sustainable in the long term and hence the attainment of its financial objectives.

Vavra, T. G. (1997). Improving your measurement of customer satisfaction: a guide to creating, conducting, analyzing, and reporting customer satisfaction measurement programs. Milwaukee, Wis.: ASQ Quality

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