Create a 7 pages page paper that discusses management, leadership philosophy and leaders in the 20th and 21st centuries.

Create a 7 pages page paper that discusses management, leadership philosophy and leaders in the 20th and 21st centuries. In the 20th century, leadership was about obtaining a finite objective or goal that is, delivering goods and services with the sole aim of making profits. dominance and the exercise of market power. However, in the 21st century, leadership is about an infinite objective or goal of satisfying customers. cognitive flexibility, vision and mission, authenticity, and the creation of strategic relationships. Organizations in this century make profits by creating value and quality products to customers and not through the solely delivering goods and services to the customers like in the 20th century. For this reason, scholars argue that “the finite objective of the 20st century about delivering goods and services to make profit was dispiriting and annoying because the goal demotivated and dispirited the workers, in addition to, acting as a source of frustration for the customers since the objective was unsustainable as it ignored quality and value addition”. The infinite goal of the 21st century, on the other hand, is naturally inspiring and aims at satisfying customers and workers, thus considered sustainable.

Conversely, the 20th-century business landscape was characterized by linear objectives, which organizations would obtain with ease through internal advantages such as economies of progressively because the organizations were in charge and controlled the consumers. The organizations, thus never minded much about quality and the need to provide innovative and quality products to the consumers as they easily manipulated them to their advantage. Moreover, businesses created processes, hierarchical structures, rules and procedures, and eliminated mistakes when they happened by blaming, punishing, suspending, and even firing the workers. Conversely, the past century systems considered consumers as objects for manipulation rather than critical elements organizations needed to develop relationships to enable them to consume their products.