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QUESTION

Create a chart in a Microsoft program comparing how enterprise resource planning (ERP), customer relationship management (CRM), and business intelligence/decision support systems (BI/DSS) can help the

Create a chart in a Microsoft program comparing how enterprise resource planning (ERP), customer relationship management (CRM), and business intelligence/decision support systems (BI/DSS) can help the business.

Cite at least 2 sources within your chart.

Compare the following information:

  • Elements of the system
  • How the system would support management
  • How the system would create successful partnership between the business and IT

Write an executive summary of your recommendation for PFE's C-level management. As a general guideline, executive summaries are typically 1 to 2 pages in length, at 12-point font, and single-spaced. 

Include the following in your summary:

  • An overview of the business needs and desired outcomes
  • The system comparison chart (from above)
  • Your system recommendation
  • The scope of the project
  • References
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