Create a use case for the CRM system. Visio is suggested, but you can use any Microsoft 2013 application. In order to use Visio 2013, select software...

Create a use case for the CRM system. Visio is suggested, but you can use any Microsoft 2013 application. In order to use Visio 2013, select software on the template page and then click UML use case. Then click create. You will be able to complete the use case diagram. You will need to include the four processes of record customer activities, send promotions, generate point redemption coupons, and generate customer reports processes.You will need to include all four actors.The customer is a source and a sink and should be shown as one actor on our use case.The three data stores will be the other actors.Customer activity recordsMarketing databaseProduct database

Given a set of user requirements, develop a model of the system using object-oriented analysis and design (OOAD) methodologies.