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CREATE DATA STRUCTURES, DECISION TABLE AND DECISION TREE 1. Define data structure for ticketing systems which involve customers, technicians, and...
CREATE DATA STRUCTURES, DECISION TABLE AND DECISION TREE
1. Define data structure for ticketing systems which involve customers, technicians, and problems. (Note: you should just define a very simple problem which includes status information, problem definition, customer, technician(s), etc.)
A. Be sure to list all composite and atomic structures involved
B. For the data structures listed in question 1, define the elements including constraints on the values (if any).
3. Citi Bank has a new credit card and they have the following policies as to which customers get which cards: If their income is greater than $150,000, the card they receive depends on their credit score. If their credit score is above 750, they get the black card. If their credit score is less than 750, they get a gold card. If their income is between $150,000 and $50,000, the card they receive, if they receive a card, depends on their credit score. If their credit score is above 750, they get the gold card. If their credit score is less than 750, they get a platinum card. If their income is below $50,000, the card the customer receives, if they receive a card, is based on their credit score. If their credit score is below 750, they are denied a card. If their credit score is above 750, they receive a platinum card. Finally, if the customers own their own homes, they receive a free card upgrade above, provided they receive a card and their card isn’t a gold card.
A. Create a decision table for the given process description without removing ANY columns. No simplifications (NONE – no grouping, no nothing)
B. Simplify the decision table step by step (showing individual steps) and explain the reasons the simplifications make sense in this particular scenario.
C. Create a decision tree for the given process description using the finished simplified decision table from question 2.
