Decentralization has become a global trend in the recent past. It has been undertaken by governments, businesses and organizations.

Decentralization has become a global trend in the recent past. It has been undertaken by governments, businesses and organizations. Reform of the civil service is the process of modifying rules and incentives to obtain a more efficient, dedicated and performing government labour-force in newly decentralized environment, (Africa Development Indicators, 2010). ). Decentralization is believed to enhance service delivery and customer satisfaction. The Kenyan citizens have high expectations from the County governments. Some of these are rights created in chapter four of the constitution. The 2010 Constitution ushered in a sense of national renewal. After four decades in which power was perceived to have been removed from the people and concentrated in the hands of small elite, the new Constitution provided renewed optimism that power and resources would be shared more equitably