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QUESTION

Describe how those metrics would be useful in managing an IT organization.

Choose three IT metrics from pages 31-44 in the attached PDF IT Benchmarking.pdf. Describe how those metrics would be useful in managing an IT organization. This video should be helpful in formulating your response: MATURITY IT-Benchmarking. Also explain why comparing those metrics for one company to the same metrics for another company (benchmarking) might be helpful. Each student should select different metrics. (Please make your initial posting by Thursday and respond to at least two other students by Sunday. Before posting, please make sure the metrics you plan to use have not been selected by another student. There are over 70 metrics from which to choose.)

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