Discussion 004 (Six Sigma)

Read the article that discusses eight ‘Voice of the Customer’ methods. Discuss the advantages and disadvantages of each method, as applicable to a potential Six Sigma project at your workplace.

Please open link below to view article

http://web.a.ebscohost.com.ezproxy.snhu.edu/ehost/pdfviewer/pdfviewer?vid=2&sid=a4586a39-3099-43a0-9778-d29d75103e19%40sessionmgr4008