discussion

1) Read the article " 8 Core Beliefs of Extraordinary Bosses"

What insight have you gained from this article?

How would you position yourself against the 8 issues that were brought forward in the article?

2) Why is customer service being viewed as the key leverage point for marketing these days?  Think about yourself as a “customer” and what influences your buying behavior?  What has Victorias secret  done in the area of customer service that sets them apart from others and have they implemented a CRM system internally?

I NEED ANSWERS TO THESE 2 QUESTIONS. AROUND 250 WORDS EACH..