Discussion Board - Evolution of Quality Management

250-300words

Discuss the following points regrading the total quality management concept:

Discuss personal experience in regard to quality improvement programs.

If you have no experience, you should gain some from freinds or work colleagues or - as a lqwt resort - news articles.

If news reports are used, references and in - text citations must be provided.

What has led to the more comprehensive stratgic view about total management?

Why did some quality initiatives fail?