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Discussion: Framework and Guidelines

How do you determine which training vehicles to use with which audiences? When would you use a video or a series of videos to describe a product? When would you use a website? When would you create a detailed manual with graphics? For this discussion, based on your readings and research so far, and as a guide for your technical writing team, describe the framework you would construct to help decide which training vehicle would be appropriate in which situation for which audience.

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