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QUESTION

effect change for BOTH a manufacturing company and a service company. Note: you are NOT to investigate Lewin's Classical Model. The available change...

effect change for BOTH a manufacturing company and a service company. Note: you are NOT to investigate Lewin's Classical Model.

The available change tools to evaluate are:

  • Socio-technical system approach
  • The organisation development school
  • The learning organisation
  • Lean production
  • TQM
  • Business process re-engineering
  • Best practice
  • The high-performance work organisation.
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