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QUESTION

ENG 227 Negative or Bad News Message

You have been navigating the waters at E227 Global Solutions quite nicely these past few weeks, and you are feeling confident that you can handle any writing task that comes your way. Then, you learn of a delicate situation involving one of the company's long-time friends and supporters.  Your writing skills are going to be tested as you are asked to craft a response refusing the request made by our corporate ally.  This is no ordinary refusal, since a valuable corporate relationship is at stake. You must approach this message with care and plan accordingly. 

View the scenario which will provide the background you need to proceed with the message.

Guidelines

To Complete the Negative News Assignment:

  1. View the negative message media piece for the scenario surrounding the formal letter you will write.
  2. Complete the Week 5 Negative Message Planning Questions found in Doc Sharing. Insert your responses directly after each question.
  3. Add the formal letter to a new page on the planning questionnaire, and submit as ONE Word document. (To add a new page at the end of your questionnaire, place your cursor after the last item on the questionnaire and press CONTROL and ENTER.)

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