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Error Report by Users
Your facility has identified a major problem with the data quality in the MPI. There are huge numbers of errors in terms of missing social security numbers, misspelled names, and typos in the registration system. These data quality problems are causing problems for everyone. As a result of the complaints, Lisa Smith (consultant) has been hired in the records department to assist with the MPI cleanup project. Your HIM Director has asked you (Assistant Director, HIM) to assist Ms. Smith with any data she needs to determine the cause of so many duplicates. The following data report has been pulled for you. It shows the number of duplicate records by department and by user.
Using this report, create a bar chart that depicts the total number of duplicates by department. Copy and paste this bar chart into a Word document. In the same word document, answer the following questions in detail:
- Which department appears to be creating the most duplicates?
- What priorities would you set for the training plan?
- How frequently would you recommend each department review their creation duplicate rates?
- How frequently should the organization review the duplicate creation rates by department?