Gene Cattabiani, a vice president of the Steam Turbine Division of Westinghouse, spoke at a town meeting with employees to explain the need for...

Gene Cattabiani, a vice president of the Steam Turbine Division of Westinghouse, spoke at a town meeting with employees to explain the need for change.  Employees heckled him, shouted abuse, and made threats.  After the presentation, Gene talked to people on the plant floor about their comments and explained his side of the issue.  This experience served as a basis for which of the following conditions for dialogue?

a.

Mutual meaning

b.

Mutual goals

c.

Mutual purpose

d.

Mutual respect

e.

Mutual benefit