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Healthcare Operations and Quality Assessment

HA540-1: Evaluate business strategies for quality management and continuous improvement of operations. Instructions: In this Assignment, you will be evaluating dimensions of quality in healthcare and how various industries can apply these concepts to improve operations. Using the resources available to you, research the priorities in the current publication of the National Quality Strategy.


● Select and discuss one (1) priority that is the most important to healthcare today.

● Discuss how an industry, other than healthcare, can use your aforementioned strategy to improve operations.

● Report your findings by using one (1) of the methods below: ○ 3-4 page fact sheet for the general community. ○ Internal organizational memorandum. ○ Infographic ○ PowerPoint presentation for a Board of Directors (10-12 slides; speaker notes as needed to support assertions). ○ 5-7 minute public service announcement (using a free online voice recorder such as vocaroo.com)

● The use of first person is permitted for this Assignment. APA formatting (e.g., title page, conclusion, reference page, etc.) should not be used.

● Although the use of APA formatting is not required for this Assignment, proper grammar, spelling, and punctuation are expected. Reference: http://www.ahrq.gov/workingforquality/

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