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Hello, I am looking for someone to write an essay on Assignment 4: Resolve Conflicts and Promote Collaboration as an Agile Coach. It needs to be at least 1000 words.Download file to see previous pages
Hello, I am looking for someone to write an essay on Assignment 4: Resolve Conflicts and Promote Collaboration as an Agile Coach. It needs to be at least 1000 words.
Download file to see previous pages...The QA team also emailed the whole team on how poorly the developers have done in their coding. The developers escalated to their manager about the documentation errors done by architects. From this scenario, it can be seen that there is a conflict already among the members of different teams since they are trading accusations about the poor quality of work being done. In order to resolve this conflict, communication is essential. Basically, agile teams rely on collaboration as well as communication among the members in order for them to operate effectively. Adkins (2009) states that: “The call to an agile coach is to help the team see that conflict is normal - and useful - if it remains constructive.” In other words, conflict is not bad if it is constructive. It only impacts negatively on the team if it remains unresolved. In order to resolve the conflict mentioned above, the agile coach should use the strategy of direct confrontation where he or she attempts to do something good for the team. The first step that can be take in solving conflict of this nature is to engage the warring parties where the coach asks if the members have shared their concerns and feelings about it (Adkins, 2009). In the event that they are reluctant to do so, then the agile coach should intervene. ...
In this case, the coach should not intervene as the bearer of news as stated by Adkins (2009). Instead, he should support the members so that they can boost their morale in order to overcome the conflict. The third technique that can be used by the agile coach is that he should interact directly with the complainer in order to get to the root of the problem than relying on hearsay. In this team, five causes of conflict include the factors discussed below. The first source of conflict in this case is related to lack of trust among different members of the team. It is more like a blame game where each group believes that the other group has erred because there is no trust among these people. The second cause of conflict in this team is that they denying responsibility for their actions and this is the reason why they have escalated their problem to the manager. The third cause is that the teams involved in this conflict want to avoid accountability in their operations. It can be seen that they do not want to be accountable for the poor and substandard work they have performed and this is the reason why they are accusing each other. The fourth cause of conflict in this case is that the team members show little concern or lack of commitment in their operations. If they have been committed to their work, they would try to solve the problem without pointing fingers at other people. The fifth cause of conflict in this scenario is that the team members do not pay attention to results in their work. This should have helped them to identify the source of conflict and attempt to find solutions before the issue is blown out of proportion.