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Hello, I am looking for someone to write an essay on Management people and organization (Case study: First National Bank). It needs to be at least 4250 words.The First National Bank ranks among the to
Hello, I am looking for someone to write an essay on Management people and organization (Case study: First National Bank). It needs to be at least 4250 words.
The First National Bank ranks among the top list of banks in South Africa. The organization runs its business in the industry of banking that caters banking, insurance and health finances to the people of South Africa. Since the formation of the First National Bank, the organization has been catering financial services to the people of South Africa and has achieved a return on equity over the years. First National Bank (FNB) has been catering mainly to the retail sectors through its two divisions, namely the FNB Rural and the FNB Metro. Since the time of its inception, First National Bank attained excellent financial performance mainly due to the demands of the retail sector in South Africa. However, it could be observed that the performance of FNB Rural flourished while the FNB Metro was not doing well in the banking business in South Africa. In order to develop the performance of the Group, special attention was provided in the transformation of organizational structure and leadership of the organization. The organization appointed new CEOs for the two divisions that look at the rural as well as the urban business. The leaders of the First national Bank emphasized on restructuring of the organization that produce bright result for the bank. The earnings per share of the bank increased which was mainly due to the cost cutting approach undertaken by FNB’s rural and metro division. ...
However, it could be observed that the performance of FNB Rural flourished while the FNB Metro was not doing well in the banking business in South Africa. In order to develop the performance of the Group, special attention was provided in the transformation of organizational structure and leadership of the organization (Bratton and Gold, 2007, p.94). The organization appointed new CEOs for the two divisions that look at the rural as well as the urban business. The leaders of the First national Bank emphasized on restructuring of the organization that produce bright result for the bank. The earnings per share of the bank increased which was mainly due to the cost cutting approach undertaken by FNB’s rural and metro division. Apart from the cost cutting initiatives of First national bank, the leadership focussed on increase in revenue generation in order to stimulate the growth of the profits. This led to the importance of customer service. The efforts for improvement in customer service brought about the transformation of leadership in the organization. The leadership structured envisaged that high level of customer service could be attained by the inspiring the employees of the organization and investing for the growth of knowledge and expertise of the employees. This was difficult especially after the restructuring of First National Bank and decline in trust between the management and the employees due to the cost cutting policies. The bank spent an amount of R 12 million in order to carry out the inspirational leadership program under the module of VUKA that involved external consultants and around 8000 employees of the bank. This was a wake up call for the employees and every employee was included in the program.
