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Hello Please, answer the questions that are listed at the end of the case in a clear and concise manner. Please note that your reports will be strictly checked on plagiarism. Format Around 550 words (

Hello

Please, answer the questions that are listed at the end of the case in a clear and concise manner.

Please note that your reports will be strictly checked on plagiarism.

Format Around 550 words (excluding questions)

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Files: Ch13_What Explains the Lack of Innovation at American Express Is It Hubris, Inertia, or Lack of Capability.pdf
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