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Primary Discussion Response is due by Friday (11:59:59pm Central), Peer Responses are due by Tuesday (11:59:59pm Central).

Primary Task Response: Within the Discussion Board area, write 500–700 words that respond to the following questions with your thoughts, ideas, and comments. This will be the foundation for future discussions by your classmates. Be substantive and clear, and use examples to reinforce your ideas.

Reliable data are needed for administrators to make the best decisions to improve quality and performance in a health care organization. Complete the following:

• Choose 2 methods of data collection, and examine how each can be used measure quality and performance in a health care organization. 
• Discuss the advantages and disadvantages of each method. 

Note: Use APA style to cite at least 2 scholarly sources from the last 5 years.

Responses to Other Students: Respond to at least 2 of your fellow classmates with at least a 100-word reply about their Primary Task Response regarding items you found to be compelling and enlightening. To help you with your discussion, please consider the following questions:

• What did you learn from your classmate's posting? 
• What additional questions do you have after reading the posting? 
• What clarification do you need regarding the posting? 
• What differences or similarities do you see between your posting and other classmates' postings? 

For assistance with your assignment, please use your text, Web resources, and all course materials.

ASSIGNMENT 2

The balanced scorecard (BSC), which was first introduced by Kaplan and Norton in 1992 has been gradually adopted by health care organizations (HCOs) as a tool to drive performance (Kaplan & Norton, 1992). This balanced approach takes into account the multiple variables that determine an HCO's success without placing a greater emphasis on any one variable.

Complete the following for this assignment:

• Write a paper evaluating the value of the balanced scorecard as a tool for assessing and improving organizational performance in a health care organization. 
• Discuss the concept of balancing performance across the BSC components to achieve the health care organization’s mission and strategic objectives. 
• After your review of the literature, indicate whether you agree with this approach. Explain your response.

Note: Use APA style to cite at least 5 scholarly sources from the last 5 years.

Reference

Kaplan, R. S., & Norton, D. (1992). The balanced scorecard: Measures that drive performance. Harvard Business Review, 70(1). 71–79. Retrieved from https://hbr.org/2005/07/the-balanced-scorecard-measures-that-drive-performance

Please submit your assignment.

For assistance with your assignment, please use your text, Web resources, and all course materials.

ASSIGNMENT 3

Primary Discussion Response is due by Friday (11:59:59pm Central), Peer Responses are due by Tuesday (11:59:59pm Central).

Primary Task Response: Within the Discussion Board area, write 500–700 words that respond to the following questions with your thoughts, ideas, and comments. This will be the foundation for future discussions by your classmates. Be substantive and clear, and use examples to reinforce your ideas.

When an adverse event (e.g., wrong-site surgery or avoidable death) occurs in a health care organization, it can be complex and intense. The media, regulatory agencies, and even government involvement will likely occur.

For this assignment, discuss the following: 

• Why might health care organizations and staff members be reluctant to report adverse events? 
• Explain the financial and nonfinancial implications that a major adverse event may have on a health care organization. 
• What can organizational leadership do to improve the reporting of adverse events? 

Note: Use APA style to cite at least 2 scholarly sources from the last 5 years.

Responses to Other Students: Respond to at least 2 of your fellow classmates with at least a 100-word reply about their Primary Task Response regarding items you found to be compelling and enlightening. To help you with your discussion, please consider the following questions:

• What did you learn from your classmate's posting? 
• What additional questions do you have after reading the posting? 
• What clarification do you need regarding the posting? 
• What differences or similarities do you see between your posting and other classmates' postings? 

For assistance with your assignment, please use your text, Web resources, and all course materials.