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Hi, need to submit a 1500 words paper on the topic E-government benefits. Convenience is also characterized by availability of many channels brought about by e-government that enables the citizens to
Hi, need to submit a 1500 words paper on the topic E-government benefits. Convenience is also characterized by availability of many channels brought about by e-government that enables the citizens to choose where and when to receive government services. In addition, citizens with disabilities do not have the trouble of moving from one geographical area to the other seeking government services. Secondly, e-government has simplified application processes. Yigitcanlar &. Baum (2006) asserts that citizens can easily apply for government services easily. Through the government websites, a citizen can get answers to his or her question without wading through hundreds of irrelevant information. With e-government, records can be signed digitally, certified legally and delivered electronically to the appropriate locations via the internet. Information can easily be accessed using a standardized feel and look using MassCares suite applications. A MassCares suite application has enabled citizens to serve themselves because routine work of government officials has been automated. In addition, citizens can visit many government agencies with a click of the mouse. With e-government, application process has also been made simpler through single-windows and single-sign –on. Third, e-government has increased citizen’s effectiveness and efficiencies.