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Hi, need to submit a 500 words essay on the topic Celebrity Cruises, Inc.: A Taste of Luxury Case Analysis.Another problem is that many passengers have missed boarding cruises as a result of inefficie

Hi, need to submit a 500 words essay on the topic Celebrity Cruises, Inc.: A Taste of Luxury Case Analysis.

Another problem is that many passengers have missed boarding cruises as a result of inefficient and shoddy procedures and policies. Another issue facing the Celebrity Cruise Inc. is neglecting of families. Most of the cruisers as they deal with luxury tend to serve single cruisers well compared to families. The cruisers are also faced with the problems of long waits in shops and boutiques. Long waits have discouraged most cruisers as the situation is the opposite of what Celebrity Cruises Inc. associate their ships

The high demands have outgrown the available ships. To counter the situation, the operations opt for increasing demand for their services by creating an extra cost on charges. They are deviating from being a commodity to being a business. Their alternatives are either to increase the cost of services with increasing demand or decrease the cost of services for consumers to fill ships. It would be reasonable if the operations sailed with an empty boat than sail with those who have paid low prices (Frei, et al. 2004).

It’s logical in the sense that filling rooms with many clients who pay low costs is more expensive than cruising with an empty ship. The operations service should forgo poor quality for high quality service. For celebrity to increase the willingness of the guest to pay and win their loyalty, one hundred and fifty taste of luxury were tasted caretakers rooms were put in place.

Among the services provided by many firms, consumers are very crucial in contribution to quality and cost of service provided. This deviates from other manufacturing contexts, where firms have complete control over the quality and cost. In such circumstances, firms should manage and design involvement explicitly. Through cultivation of an appropriate environment, harnessing of customers efforts by firms can be beneficial to both customers and firms. If not keenly managed, nevertheless, firms may undergo shooting costs

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