Homework #2 Waiting Lines BUAD311- Operations Management (Spring 2011) Due at the beginning of class, Tuesday, February 8 (You will turn in hw #2 in...

3.Atlantic Video, a small video rental store in Los Angeles, is open 24 hours a day, and experiences customers arriving around the clock. A recent analysis done by the store manager indicates that there are 30 customers arriving every hour, with a standard deviation of inter-arrival times of 2 minutes. This arrival pattern is consistent and is independent of the time of day. The checkout is currently operated by one employee, who needs on average 1.7 minutes to check out a customer. The standard deviation of this check-out time is 3 minutes, primarily as a result of customers taking home different numbers of videos. a.