How Second Life Changes Customer Service The virtual world could become the first point of contact between companies and customers and could...

Second Life is a 3-D virtual world entirely built and owned by its residents. Since opening to the public in 2003, it has grown explosively and today is inhabited by millions of people from around the globe. This new virtual world could become the first point of contact between companies and customers and could transform the whole customer experience. Read the following article: Attached