HRM 522 FINAL EXAM PART 1 (A+++++)

Question 1 Both individual ethics and organizational ethics have an impact on an employee’s Answer productivity. personal happiness. compensation. fitness level. ethical intention. Question 2 Which of the following is not a form of retaliation commonly experienced by whistle-blowers? Answer Relocation or reassignment No promotion or raises The cold shoulder by coworkers Exclusion from work activities Praise by supervisors for their honesty Question 3 Motivation is defined as Answer a person’s incentive or drive to work. a force within the individual that focuses his or her behavior on achieving a goal. personal ambition without regard to the impact on others. a desire to be finished with a project. individual goals. Question 4 The ability to influence the behavior of others by offering them something desirable is best described as Answer coercive power. reward power. expert power. legitimate power. referent power.Question 5The exacting organizational culture is interested inAnswerperformance but has little concern for employees.investors' impressions of profitability.maintaining a strong corporate culture.employees and performance.employees' impressionsQuestion 6The ________ leader demands instantaneous obedience and focuses on punishing wrong behavior, achievement, initiative, and self-control.AnswerdemocraticcoachingaffiliativecoercivepacesettingQuestion 7To motivate employees, an organization offers ________ to ________ employees to work toward organizational objectives.Answerpunishment; forcepeer pressure; guiltincentives; encouragerewards; bribethreats; frightenQuestion 8A cultural audit may be used to identifyAnswerhow cultured a firm's employees are.unethical employees.unethical organizations.an organization's culture.organizational structure.Question 9The ultimate "stick" associated with the FSGO is fines or probation, which involves on-site observation by consultants, monitoring of the company's ethical compliance efforts, andAnswerreporting to the U.S. Sentencing Commission on the company's progress in avoiding misconduct.installation of an ethics hotline.payment of any penalties levied.appointment of an appropriate high-level manager to oversee the company's program.divestiture of all assets.Question 10Organizational ________ can contribute to diminished employee trust and increased employee turnover.Answerleadership successioncompensation policiesethics programsrulesmisconductQuestion 11Which of the following strives to create order by requiring that employees identify with and commit to specific required conduct?AnswerConduct orientationValues orientationCoercive orientationObedience orientationCompliance orientationQuestion 12In the absence of ethics programs, employees are likely to make decisions based onAnswertheir observations of how their coworkers and superiors behave.how they and their family members behave at home.their conscience.their religious values. their family valuesQuestion 13A strong ethics program includes all of the following elements exceptAnswera clause promising good stock market performance.a written code of conduct or ethics.formal ethics training.auditing, monitoring, enforcement, and revision of standards.an ethics officer to oversee the programQuestion 14For an ethical compliance program to properly function,Answerconsistent enforcement and disciplinary action are essential.employees must be monitored using any means necessary.it is not necessary to set measurable program objectives.the same program should be used in all countries of operation, regardless of cultural differences.the company must wait until after misconduct occurs to develop a means of preventingQuestion 15In the long run, a(n) ________ orientation may be better for companies, perhaps because it increases employees’ awareness of ethics issues at work.AnswercodeobediencecompliancevaluesindividualQuestion 16A(n) ________ orientation creates order by requiring that employees identify with and commit to specific required conduct, whereas a(n) ________ orientation strives to develop shared standards.Answerobedience; valuescompliance; valueslegal; valuesvalues; compliancevalues; obedienceQuestion 17Which of the following is probably the best way for a manager to provide good ethics leadership?AnswerHire an ethics officerWrite a code of conductConduct ethics auditsSet a good exampleOnly hire good employeesQuestion 18________ is an independent assessment of the quality, accuracy, and completeness of a company's social or ethics report.AnswerPublicationVerificationAuditingAnalysisValidationQuestion 19Which of the following does not have a significant impact on the success of an ethics program?AnswerSenior management’s ability to successfully incorporate ethics into the organizationThe quality of communicationThe size of the companyThe content of the company’s code of ethicsThe frequency of communication regarding the ethical code and programQuestion 20Retaliation against employees that report misconduct is a problem in ________ cultures.Answerweak ethicalstrong ethicalhigh power distancediverseinternationalQuestion 21Ethics audits can help companies identify potential ________ so they can implement plans to eliminate or reduce them before they reach crisis dimensions.Answercompetitive advantagesrisks and liabilitiesproductivity issuestechnological glitchesmarket opportunitiesQuestion 22Which of the following is not a benefit of ethics auditing?AnswerIt can improve a firm's performance and effectiveness.It can increase a firm’s attractiveness to investors.It can identify potential risks.It can harm relationships with stakeholders.It can reduce the risks associated with misconduct.Question 23Which of the following is not a step in the ethics auditing process?AnswerSecure commitment of top executives and directors.Review organizational mission, goals, values and policies, and define ethical priorities.Report the results to the U.S. Sentencing Commission.Collect and analyze relevant information.Verify the results.Question 24What should be the first step in the auditing process?AnswerSecure the commitment of top executives and directorsDefine the scope of the auditEstablish a committee to oversee the auditCollect and analyze dataReview organizational mission, goals, values, and policiesQuestion 25_______ are a primary stakeholder group and should be included in the ethics auditing process because their loyalty determines an organization's success.AnswerCustomersEmployeesSpecial interest groupsCompetitorsLegislators