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HSA300
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Assignment 2: Middleville Regional Healthcare
Due Week 9 and worth 160 points
Middleville Regional Health Care is one (1) of three (3) hospitals serving a community of 350,000 people. Summary statistics on Middleville and its competitors, from the AHA Guide, are shown below in Table 1. All three organizations are not-for-profit.
Table 1: Middleville, Brierfield, and Greystone Health Care Systems
Name
Beds
Admissions
Census
OP Visits
Births
Expenses (000)
Personnel
Middleville
575
13,000
350
221,000
2,300
$125,000
2,000
Brierfield
380
17,000
260
175,000
1,200
$130,000
1,875
Greystone
350
10,000
180
40,000
900
$80,000
1,200
The governing board of Middleville hired a consulting company to evaluate its strategic performance, specifically in the areas of Human Resources, Information Technology, Financing, and Marketing. As part of the consultant’s evaluation, several leaders of Middleville’s units were asked their perspective of the organization’s performance.
You are working for the consultant. Your job is to identify the issues from the response that should be considered further by the consultant team and possibly discussed with the governing board and the CEO. The firm has a rule, “Never offer a criticism or negative finding without suggesting how the client organization can correct it,” so you must indicate what sort of correction you would recommend as part of your list. Because you know there were about two (2) dozen other interviews, you decide you should rank your issues in importance, to make sure the most critical are discussed.
Write a six to eight (6-8) page paper in which you:
- Explain the governing board’s role in these strategic initiatives, determining its responsibility and involvement.
- Evidence-based management means that operational and strategic decisions are made based upon the evidence that goals and objectives are actually being met. Quantitative measurements must be identified and measured. This data is then used to evaluate the HCO’s performance. Name three (3) performances Middleville can use to measure its success in providing quality healthcare to the community, and identify quantifiable, measureable indicators that can be used to do so. Explain the importance of each performance measurement.
- Given the statistics of Middleville and its two (2) competitors provided in Table 1, recommend to the HCO what areas it should focus on to maintain its competitive market share as well as continue to provide healthcare to the community in the 21st century.
- Some of Middleville’s Board members are very interested in pursuing advanced technology systems over the next five (5) years, while others are concerned about the enormous expense and need assurance that the investment in technology will be worthwhile. In both monetary and process terms, describe the costs and benefits associated with implementing EMR and associated health data systems. Lay out a plan for how various systems can be implemented.
- Middleville has faced many challenges in recruiting and retaining nurses and other clinical employees. The economy has hit the area very hard and budgetary limitations have reduced the amount of money available for salary increases. The Board knows it needs to provide other benefits to their valued employees. Provide at least two (2) suggestions to Human Resources to promote employee satisfaction and, therefore, retain experienced personnel.
- Use at least three (3) quality resources in this assignment. Note: Wikipedia and similar Websites do not qualify as quality resources.
- Format your assignment according to the following formatting requirements:
a. Typed, double spaced, using Times New Roman font (size 12), with one-inch margins on all sides.
b. Include a cover page containing the title of the assignment, the student’s name, the professor’s name, the course title, and the date. The cover page is not included in the required page length.
c. Include a reference page. Citations and references must follow APA format. The reference page is not included in the required page length.
The specific course learning outcomes associated with this assignment are:
- Examine how healthcare management concepts and theories are applied to critical issues in healthcare organizations.
- Analyze the critical management issues, purpose, functions, and performance measures of different departments within healthcare organizations.
- Explain how public policy has shaped the development of the U.S. healthcare system.
- Use technology and information resources to research issues in health services organization management.
- Write clearly and concisely about health services organization management using proper writing mechanics
- By submitting this paper, you agree: (1) that you are submitting your paper to be used and stored as part of the SafeAssign™ services in accordance with the Blackboard Privacy Policy; (2) that your institution may use your paper in accordance with your institution's policies; and (3) that your use of SafeAssign will be without recourse against Blackboard Inc. and its affiliates.
- GRADEING SYSTEM BELOW
- Grading for this assignment will be based on answer quality, logic / organization of the paper, and language and writing skills, using the following rubric.
Points: 160
Assignment 2: Middleville Regional Healthcare
Criteria
Unacceptable
Below 60% F
Meets Minimum Expectations
60-69% D
Fair
70-79% C
Proficient
80-89% B
Exemplary
90-100% A
1. Explain the governing board’s role in these strategic initiatives, determining its responsibility and involvement.
Weight: 15%
Did not submit or incompletely explained the governing board’s role in these strategic initiatives, determining its responsibility and involvement.
Insufficiently explained the governing board’s role in these strategic initiatives, determining its responsibility and involvement.
Partially explained the governing board’s role in these strategic initiatives, determining its responsibility and involvement.
Satisfactorily explained the governing board’s role in these strategic initiatives, determining its responsibility and involvement.
Thoroughly explained the governing board’s role in these strategic initiatives, determining its responsibility and involvement.
2. Name three (3) performances Middleville can use to measure its success in providing quality healthcare to the community, and identify quantifiable, measureable indicators that can be used to do so. Explain the importance of each performance measurement. Weight: 20%
Did not submit or incompletely named three (3) performances Middleville can use to measure its success in providing quality healthcare to the community, and did not submit or incompletely identified quantifiable, measureable indicators that can be used to do so. Did not submit or incompletely explained the importance of each performance measurement.
Insufficiently named three (3) performances Middleville can use to measure its success in providing quality healthcare to the community, and insufficiently identified quantifiable, measureable indicators that can be used to do so. Insufficiently explained the importance of each performance measurement.
Partially named three (3) performances Middleville can use to measure its success in providing quality healthcare to the community, and partially identified quantifiable, measureable indicators that can be used to do so. Partially explained the importance of each performance measurement.
Satisfactorily named three (3) performances Middleville can use to measure its success in providing quality healthcare to the community, and satisfactorily identified quantifiable, measureable indicators that can be used to do so. Satisfactorily explained the importance of each performance measurement.
Thoroughly named three (3) performances Middleville can use to measure its success in providing quality healthcare to the community, and thoroughly identified quantifiable, measureable indicators that can be used to do so. Thoroughly explained the importance of each performance measurement.
3. Given the statistics of Middleville and its two (2) competitors provided in Table 1, recommend to the HCO what areas it should focus on to maintain its competitive market share as well as continue to provide healthcare to the community in the 21st century.
Weight: 20%
Did not submit or incompletely recommended to the HCO what areas it should focus on to maintain its competitive market share as well as continue to provide healthcare to the community in the 21st century, given the statistics of Middleville and its two (2) competitors provided in Table 1.
Insufficiently recommended to the HCO what areas it should focus on to maintain its competitive market share as well as continue to provide healthcare to the community in the 21st century, given the statistics of Middleville and its two (2) competitors provided in Table 1.
Partially recommended to the HCO what areas it should focus on to maintain its competitive market share as well as continue to provide healthcare to the community in the 21st century, given the statistics of Middleville and its two (2) competitors provided in Table 1.
Satisfactorily recommended to the HCO what areas it should focus on to maintain its competitive market share as well as continue to provide healthcare to the community in the 21st century, given the statistics of Middleville and its two (2) competitors provided in Table 1.
Thoroughly recommended to the HCO what areas it should focus on to maintain its competitive market share as well as continue to provide healthcare to the community in the 21st century, given the statistics of Middleville and its two (2) competitors provided in Table 1.
4. In both monetary and process terms, describe the costs and benefits associated with implementing EMR and associated health data systems. Lay out a plan for how various systems can be implemented.
Weight: 15%
Did not submit or incompletely described the costs and benefits associated with implementing EMR and associated health data systems, in both monetary and process terms. Did not submit or incompletely laid out a plan for how various systems can be implemented.
Insufficiently described the costs and benefits associated with implementing EMR and associated health data systems, in both monetary and process terms. Insufficiently laid out a plan for how various systems can be implemented.
Partially described the costs and benefits associated with implementing EMR and associated health data systems, in both monetary and process terms. Partially laid out a plan for how various systems can be implemented.
Satisfactorily described the costs and benefits associated with implementing EMR and associated health data systems, in both monetary and process terms. Satisfactorily laid out a plan for how various systems can be implemented.
Thoroughly described the costs and benefits associated with implementing EMR and associated health data systems, in both monetary and process terms. Thoroughly laid out a plan for how various systems can be implemented.
5. Provide at least two (2) suggestions to Human Resources to promote employee satisfaction and, therefore, retain experienced personnel.
Weight: 15%
Did not submit or incompletely provided at least two (2) suggestions to Human Resources to promote employee satisfaction and, therefore, retain experienced personnel.
Insufficiently provided at least two (2) suggestions to Human Resources to promote employee satisfaction and, therefore, retain experienced personnel.
Partially provided at least two (2) suggestions to Human Resources to promote employee satisfaction and, therefore, retain experienced personnel.
Satisfactorily provided at least two (2) suggestions to Human Resources to promote employee satisfaction and, therefore, retain experienced personnel.
Thoroughly provided at least two (2) suggestions to Human Resources to promote employee satisfaction and, therefore, retain experienced personnel.
6. 3 references
Weight: 5%
No references provided
Does not meet the required number of references; all references poor quality choices.
Does not meet the required number of references; some references poor quality choices.
Meets number of required references; some references high quality choices.
Meets number of required references; all references high quality choices.
7. Clarity, writing mechanics, and formatting requirements
Weight: 10%
More than 8 errors present
7-8 errors present
5-6 errors present
3-4 errors present
0-2 errors present
