https://www.google.com/url?

https://www.google.com/url?sa=t&rct=j&q=&esrc=s&source=web&cd=1&cad=rja&uact=8&ved=0ahUKEwjMoMyzwdHZAhVFmlkKHcV0BIcQFggpMAA&url=https%3A%2F%2Ffinance.yahoo.com%2Fnews%2Fquit-hating-united-airlines-120007689.html&usg=AOvVaw2EC3574xXc3npHgsvkibi6

https://finance.yahoo.com/news/airline-stock-roundup-jblu-ual-213209978.html

https://www.yahoo.com/news/zacks-analyst-blog-highlights-american-133001364.html

http://www.netimperative.com/2017/05/crisis-management-case-study-united-airlines/

Please review the above videos regarding United Airlines and analyze United Airlines, their business and financial position prior to the most recent customer incident and the expected impact on their financial future as a result of this incident. 

Potential Hypotheses:

1.United Airlines has recovered financially from this serious customer incident

2.The customer incident has caused irreparable harm to United Airlines

3.Choose a different hypothesis and complete