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QUESTION

Human services discussion 6

Why are verbal messages important? How does an understanding of verbal messages help when working with the following:

  1. culturally different clients
  2. reluctant clients
  3. resistant clients

What special knowledge do helpers need to understand non-verbal messages? How can this understanding aid in the helping process?

Be sure to address all sub-questions in your response.

200-300 words please include a reference.

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