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QUESTION
HW_3
- Compare and contrast substantive and relationship conflict. Give specific examples of each that illustrate the similarities and differences of these two types of conflict.
- Give a scenario where resolving a dispute through mediation is most appropriate. Use specific examples.
- Describe an apology that you have given (or could hypothetically give) which expressed regret, one where you accepted responsibility, and one where you offered a remedy.
- Give a scenario where resolving the conflict through litigation is the best option. Use specific examples.
