I'm uncertain how to layout my answer for the following question. So you can better understand the scenario, I've

I'm uncertain how to layout my answer for the following question. So you can better understand the scenario, I've

included the case study summary.

I was thinking of discussing communication and performance management strategies. Can you explain what I will need to include in my answer, so that I can revise and restructure my answer to ensure I haven't misinterpreted the question?

CoffeeVille background details:

CoffeeVille began as a family owned and operated business.