I need help creating a thesis and an outline on Formal Business Letter. Prepare this assignment according to the guidelines found in the APA Style Guide. An abstract is required.

I need help creating a thesis and an outline on Formal Business Letter. Prepare this assignment according to the guidelines found in the APA Style Guide. An abstract is required. She provided me with crucial information that assisted in making a responsible decision. As such, I am hereby commending her for a job well done.

Actually, I had patronized several of your smartphones for the last couple of years. I was looking for a smartphone that would serve my personal and professional needs. It is through the exemplary assistance of your highly-trained customer service representatives, like Ms. Brown, that customers like me keep coming back. I strongly believe that Ms. Brown should be eligible for promotion to a higher position in your prestigious organization.

Congratulations on providing exemplary training to your customer service representatives. I would surely recommend her and your retail store to my other colleagues. Thank you.