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I need help on this case study http://books.google.de/books?
I need help on this case studyhttp://books.google.de/books?id=XiJTWMRPZi4C&pg=PA330&lpg=PA330&dq=Rick+and+Carla+ask+you+to+create+a+checklist+of+presentation+dos+and+don%27ts+that+would+be+helpful+for+IT+staff+people+who+deliver+presentations&source=bl&ots=fpkp-rTL-q&sig=yyIOWUk139j4kT2Tx080puWU4VI&hl=en&sa=X&ei=Rf6nT6nfOYbEtAau_qTYBA&redir_esc=y#v=onepage&q=Rick%20and%20Carla%20ask%20you%20to%20create%20a%20checklist%20of%20presentation%20dos%20and%20don%27ts%20that%20would%20be%20helpful%20for%20IT%20staff%20people%20who%20deliver%20presentations&f=false