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I need some assistance with these assignment. health benefits Thank you in advance for the help!
I need some assistance with these assignment. health benefits Thank you in advance for the help! Health Benefits Health benefits Quality of care is one of the factors that contributes to improved performance and job satisfaction in many organizations (Mahrous, 2014). Likewise, the health status of a population or a community is dependent on the quality of care being offered by the available health care providers. Therefore, it is imperative for health care administrators to ensure quality care is delivered within their institutions. This paper analyses how I would evaluate the quality of care being delivered by my health benefits contractor to my employees from the perspective of a health care administrator. In addition, this paper outlines a design of an outcomes measurement strategy and a plan for my organization to use to assess the quality of care and reduce risk.
According to Beattie (2014), one of the ways to evaluate quality of care offered to my employees by my health benefits contractor involves assessing health care processes. In essence, there are rules, guidelines, and standards that ought to be followed in provision of care. For instance, a physician or health care provided should treat a patients medical records with utmost confidentiality. Subsequently, a physician ought to consider the feelings of patient and as well respect his or her decision in regard to care (Kleinman and Dougherty, 2013). Therefore, I would ask my employees to appraise whether all these factors were considered in the care provided by the health care benefits contractor. Secondly, I would evaluate the quality of care by investigating whether the intended outcomes or results were achieved (Beattie, 2014). All health care services are intended to improve the overall health status of a patient. Achievement of predicted results in relation to care denotes the fact that the services provided were of high quality. Poor services are very unlikely to achieve the intended outcomes.
For attainment of predicted or expected outcomes, it is of significance to design an outcomes measurement strategy or a plan to use to assess the quality of care. In elucidation, the design would include implementation of action plans to compare and contrast outcomes of medical processes within my organization with other analogous organizations (Nash and Goldfarb, 2006). Such comparison would help identify areas of weaknesses and ultimately lead to improvement of services. It is however worth noting that health outcomes are impacted by a number of factors. Patients can be divided into clusters, for instance, in terms of the diseases they are suffering from and age groups. This would follow a computation to estimate whether the likelihood or possibility of death is elevated or lesser for each of the clusters, and a comparison of the computed results with a systematically and methodically proven model (Nash and Goldfarb, 2006). This would show whether the health care processes and services are consistent with the expected outcomes.
In conclusion, assessing quality of care is important as it helps determine whether the achieved results in relation to the outcomes are consisted with the expected results. Quality of care can be evaluated through a number of ways. Firstly is to appraise medical processes offered to the patients, in this case my employees. Secondly is to appraise the outcomes of the care provided. High quality care is more likely to achieve better outcomes as compared to low quality. Designing a plan to assess the quality of care as well reduce risk is imperative. A plan can involve comparing observed results from medical processes with results from other similar organizations. These results can also be compared with results from other proven models of quality outcomes.
References
Beattie, M., Lauder, W., Atherton, I., & Murphy, D. J. (2014). Instruments to measure patient experience of health care quality in hospitals: A systemic review protocol. Systematic Review Journal, doi:10.1186/2046-4053-3-4.
Kleinman, L. C., & Dougherty, D. (2013). Assessing Quality Improvement in Health Care: Theory for Practice. Journal of the American Academy of Pediatrics, 131(1), S110-S119.
Mahrous, M. S. (2014). Agreement and Disagreement on Health Care Quality Concepts Among Academic Health Professionals. American Journal of Medical Quality, 29(3), 247-255.
Nash, D., & Goldfarb, N. (2006). The Quality Solution: A Stakeholders Guide to Improving Health Care. Sudbury, MA: Jones & Bartlett Publishers.
