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QUESTION

Imagine you have been tasked with developing a quality improvement program that will improve the overall quality of the organization. You will need to complete a SWOT analysis, compare operational man

Imagine you have been tasked with developing a quality improvement program that will improve the overall quality of the organization. You will need to complete a SWOT analysis, compare operational management theories, and then decide which one would be best to help your organization reach its goals.

  • Describe how a SWOT (Strengths, Weaknesses, Opportunities, and Threats) analysis can directly assist with improving quality in a healthcare organization (reduced mortality, improving door to balloon times, etc).
  • Choose at least two operational management theories Management by Objectives (MBO), Total Quality Management (TQM), and Continuous Quality Improvement (CQI), and discuss their similarities and differences.
  • Which operational management theory do you believe would be best to improve quality in a healthcare environment (Reduced readmissions, reduced medication errors, improved patient satisfaction, etc.) ? Explain.
  • Describe at least two areas of improvement. Select one and provide a detailed outline for quality improvement based on the previous category.

Requirements

  • Microsoft Word document.
  • At least 500 words in length.
  • Include specific examples of concepts, topics, definitions, and other elements to demonstrate mastery of the objective.
  • Use headers
  • A separate page at the end of your response contains a list of references.
  • Include both in-text and reference list citations where appropriate and reference all sources used following proper APA citation style. In text to include page numbers, if no page number use n.p.
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Tutor Philip
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