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QUESTION
In the Paper "Business Process Redesign: An Overview" by Yogesh Malhorta, a reference to Davenport and Short is made which prescribes a five-step...
In the Paper "Business Process Redesign: An Overview" by Yogesh Malhorta, a reference to Davenport and Short is made which prescribes a five-step approach to BPR. Please name the five steps and comment on the role they play in the re-engineering process. ( detailed explanation please)
