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QUESTION

In this chapter you learned about quality assurance in system maintenance and support. This exercise helps to deepen your understanding of quality assurance practices during system maintenance and sup

In this chapter you learned about quality assurance in system maintenance and support. This exercise helps to deepen your understanding of quality assurance practices during system maintenance and support.

  1. Instructions: Answer the following questions:
  • Why is the Maintenance and Support phase crucial for IT systems?
  • How can effective documentation enhance system maintenance?
  • What strategies can mitigate security risks during system updates?
  1. Post 1000 words

Please references as well as in text citation, APA style (no AI or plagiarism used) 

Use this as reference if you can : 

Tilley, S. R. (2025). Systems Analysis & Design. Centage. 

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