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Information systems
The town of Eden Bay owns and maintains a fleet of vehicles. You are a systems analyst reporting to Dawn, the town’s IT manager. Background In Chapter 2, you learned that the town’s maintenance budget has risen sharply in recent years. Based on a preliminary investigation, the town has decided to develop a new information system to manage maintenance costs more effectively, instead of outsourcing it to private firms. In Chapter 3, you helped plan the presentation to the Town Council for an initial budget request, which was approved. The new system will be named RAVE, which stands for Repair Analysis for Vehicular Equipment. Now Dawn wants you to perform additional fact-finding to document the specific requirements for the new system. She stressed that user input is absolutely critical at this stage.
Tasks . 1. Based on what you know so far, list the requirements for the new system. You can use your imagination if necessary. Consider outputs, inputs, processes, performance, and controls. Include at least two examples for each category.
2. Dawn thinks it would be a good idea to conduct a JAD session to perform additional factfinding. Draft a message to the participants, with a brief explanation of JAD methods and a proposed agenda.
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