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Instruction 1. Be ready to provide your input on how to improve these two processes respectively - your input should be based on your process...

Assume that Susan decided to retrain the four clerks and the photographer for all steps from step 1 to step 5. Then she will use five parallel processing lines (with one of the five on each line), which all converge to the state trooper in the end of step 6. What is the capacity of this newly designed service process assuming the time needed for each step is unchanged? Round answer to nearest integer. (Refer to State License Renewal Case Attachment for this question on process analysis)

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