Involving the customer and communicating regularly (there's that communication need again!) are the first steps in making sure they know what the...

Involving the customer and communicating regularly (there's that communication need again!) are the first steps in making sure they know what the project entails. Which documents would be most useful in managing their expectations?no word count or format needed

Involving the customer and communicating regularly (there's that communication need again!)are the first steps in making sure they know what the project entails. Which documents would bemost...