It is common for organizations to invest in training workers during major process changes, but the amount of training given to support the

It is common for organizations to invest in training workers during major process changes, but the amount of training given to support the organization's processes and procedures, especially to recent hires, declines over time. Attack or defend the notion that any organization that claims to be above average must carefully ensure that newcomers are successfully transformed to perform in ways that are consistent with the values, processes, and procedures of the organization before they are assigned regular duties.