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J – p. 206, C8, Q #2- What role does accountability play in ensuring the consistent delivery of quality care? What are some of the hallmarks of a culture built on this concept? List a few tactics th
J – p. 206, C8, Q #2- What role does accountability play in ensuring the consistent delivery of quality care? What are some of the hallmarks of a culture built on this concept? List a few tactics that create such a culture.
E – C7/8 – Name and explain 5 ways healthcare professionals can help overcome patient literacy barriers.
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List a *** tactics **** ****** such * cultureBuilding * ******* of accountability ** *** ****** care ****** ** ** ********* **** **** facilitates the quality *** ****** ** *** patient *** ******** ******* A culture ** *************** *** ***** achieved ***** ************ ***** *** ************ ***** health institutions ******* et ****** **** **** ** *** **** ********** organizations **** ******* executive *** senior ********** **** ********** ****** ** **** as constant ************* between the ******* and *** ****** ******** *** ** *** ******* that ** ******* *** ** *************** ****** leadership plan ** *** ** *** ********** that is ******** when *** ************** ******* is *********** In **** ********* ***** ** *** ****** of ******** and *********** ** activities for the ******* ** *** ************ ******* & ******* **** p126) Both quality *** ****** *** ******** ******* *** performance of ****** ***** *** ***** *********** ***** ******** ** ******* and operations ******* **** *** *** processes *** ** **** ******* and they are ** ** ******** ******* ***** minimal *********** *** ** *** *********** ******* improves ************ ********* ******* ***** ****** 2015 ***** The ******* ** *** ************ ** ********** ** the ************** ******* that ** instituted ****** the ****** institutionName *** ******* * **** ********** ************* can **** ******** ******* literacy ***************** *** ****** ******** levels ******* * ***** of ********* ******* the patient *** *** ****** ************ ****** professional ** ****** with ensuring *** ******** understand their concerns ***** ***** ** ******* *** ********** levels *********** and ****** ********** ********* **** ***** are **** ******* ** ** *** health literacy levels *** low ******* **** being *** **** ********** ******** *** ***** ********** by *** ****** professionals ** ******* the ***** of literacy ***** ******** **** ** *** **** that *** ***** used to ******** ******** ******** *** ** ******** * welcoming environment ********* utilization of ******* *********** the *** ** ******* ******** ******** ** * ******** pace ** **** as *********** *** ******** ****** ******* **** *** ******** ***** French & Gilkey 2008 ************* of a ********* *********** The **** ** ***** ****** as *** common ****** ** ** *** ********** ****** literacy ** * ******* ***** patients ******** assert **** *** environment ******* by *** patient ****** ** *** ** the reasons ** ** *** ***** are ****** in ************* ******** ** * welcoming environment ***** ******** ***** ** ***** *********** ****** **** professionals need ** **** ** ******** ************* skills ******** *** ******* *** *** facial ********** ** *** patient is * ******* development of ********* *** ******** level ** *** ******* (Blumenthal-Barby **** **** **** ******** get ******** ** *** are ******** ** *** ****** professional ** *** ****** the ********* of ******************* use ** ******* ******************* asserts **** *** use ** ******* ********* ******* one ** the ********** ** ******** ***** *********** to patients ******* *** ********* on ******** over * ****** ** one ** the ********** for ******** the ************* ** patients ************* *********** ** ** 2015 p2377) *** use ** ****** language is ********** ************* *** ** ***** *************** language *** be used ** break ******** ******** ******** *** **** *** ********** ** ************* the nuances ** health-related ****** ** ****** **** ****** ********* *** medical ***** **** ********* ** ********** ***** ****** ***** Gilkey **** ***** ***** ****** language ** an effective way ** ******** ******* **** communicating ***** **************** ** * ******** ********* delivery ** information ***** health **** ********* is * common ******** ** *** ***** when the number ** patients being ******** to ** ** ***** numbers *** *** time frame ** ******* (Blumenthal-Barby **** **** ******** may **** *** ******* *********** ***** ***** *** health **** ********* ******** ** * **** **** *** measured *************** ***************** ****** ** ********** ** *** ********* by health **** providers ** ***** in ******** areas ** concern Trust gives **** *** the ********** ***** results ** asking questions ** the ******* ** the ***** **** ****** ********* ****** ask questions *** ** free ** ****** questions **** the ******** *********** et ** **** p2381) It builds * **** ******* *** ******* and *** health ****************************************************** J S ****** *********** *** ********** job’: ********** ******* ********** ** be ******** ** medical ******** making ******* ********* and counseling ****** 14-17Das J ***** * ****** A ***** ************ * ****** Quality *** ************** ** ****** **** ********* audit-study ******** **** primary **** ** ***** ******** ******** ****** ******* *********** * A L French * * & ****** * * ****** ******* ******** *** ********** ******** ********** *** ********* patient-centered care ***** & ******** *************** M Hudson Scholle * ***** Briefer ****** * ****** Accountability *** *** ******* ** **** ******** ** People with ******* ******* Journal ** ********** medicine ****** ************** I ******** * Rademakers * & *** ****** * ****** ************* of chronic ******** ** medical consultations: ********* perceived ******** barriers and ******** ** support ****** ************ 18(6) ************** * Nash * B & Ransom S B ****** *** ********** ******* book: ****** ******** *** ***** * * Ransom **** Chicago:: ****** ************** ************ * & ******* * ****** ******** * ******* ** accountability ** health **** *** ****** **** ******* ***** ************* * ********* * ***** * ****** * ***** Lillington * ****** Clinical ***** specialists ***** staff ****** ** ******* ******** ************** through peer review ******** ***** ********** 30(1) 19-27Sheridan * ******* * H & ****** * (2015) ********* ********* Culture: ******* and ***** Perceptions Gaps *** ********* ******** ******* of Higher ********* 45(4) *********