Jose's Authentic Mexican Restaurant Case StudyIn your Operations Management: Processes and Supply Chains text, read the "Jose's Authentic Mexican Restaurant" case study on page 94. Then respond to the

Jose's Authentic Mexican Restaurant Case Study

In your Operations Management: Processes and Supply Chains text, read the "Jose's Authentic Mexican Restaurant" case study on page 94. Then respond to the case study's questions 1 and 2 as your initial post for this discussion.

1. How should process outcomes and quality be defined at this restaurant? 

2. What are the restaurant’s costs of process failures?

Response Guidelines

Please respond to at least two learners. Your responses should be substantive and do at least one of the following:

• Ask a probing question.
• Offer a suggestion.
• Elaborate on a particular point.
• Provide an alternative opinion.