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Kaplan CM310/ Kaplan CM310 Quiz 2 New (2015)
Question 1. Question : Which of the following statements BEST describe an aggressive family?
Snide comments are an acceptable form of communication.
If someone has a concern, don’t respond to it.
Strong feelings are seen as normal and are allowed.
Have an audience present when you engage someone.
Deal with people directly.
Question 2. Question : Which of the following statements is NOT a commonly-held negative view of conflict?
harmony is normal and conflict is abnormal
disagreements are the same thing as conflicts
if someone is rigid in conflicts they may have too little power
conflict should never be escalated
a good conflict is a nice conflict
0 of 2
Comments:
Question 3. Question : The following statement by Justin about a conflict with his sister Shannon is an example of which of the conflict metaphors below? “The next time she says something about my lifestyle I’m likely to blow longer and louder than a Mt. St. Helen’s eruption.”
conflict is a trial
conflict is an act of nature
conflict is a balancing act
conflict is warlike and violent
conflict is like a dance
Question 4. Question : Which of the communication cultures below is generally characterized by norms that favor competition, low or non-expressiveness, and communication used for concrete purposes?
feminine communication culture
Asian communication culture
masculine communication culture
Native American culture
both a and c
Comments:
Question 5. Question : Which of the following terms reflect the two fundamental aspects of conflict regarding conflict as communication behaviors and perceptions of those behaviors?
social learning theory
the Lens Model of conflict
attribution theory
collectivist theory
transformative theory
2 of 2
Comments:
Question 6. Question : Since gender studies have found that women tend to compromise more than men in conflict situations, the book suggests that women try to utilize which communication behavior most often?
domination
competition
avoidance
even more compromise
a wide range of communication behaviors
Points Received: 2 of 2
Comments:
Question 7. Question : According to Wilmot and Hocker, which type of family is characterized by walking away from conflicts, never raising your voices, not telling anyone if there is a struggle, and keeping strong feelings to yourself?
collaborative family
permissive family
aggressive family
avoidant family
passive family
Question 8. Question : Which of the following metaphors would your authors consider “transformative?”
Conflict is a balancing act
Conflict is a trial
Conflict is war
Conflict is a dance
Conflict is a struggle
Question 9. Question : Which of the following is generally true about research regarding gender differences in conflict?
Adolescent girls tend to be more aggressive than adolescent boys.
Men and women generally handle conflict in similar ways.
Women tend to take more control of conversations than men to lead it in the direction they want.
Women are more likely to avoid a conflict than men.
Men tend to engage in the “listening” role more than women.
Question 10. Question : Which of the following terms reflects the notion that individuals learn male and female communication behaviors through observation of and communication with same-sex groups?
social learning theory
the Lens Model of conflict
attribution theory
collectivist theory
transformative theory
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