Lab 4 | Common Help Desk Issues Instructions Review the video "Top 20 Help Desk Issues" from last class to see your assigned issues. Find a resource that guides you through a proper ticketing process

Lab 4 | Common Help Desk Issues Instructions Review the video "Top 20 Help Desk Issues" from last class to see your assigned issues. Find a resource that guides you through a proper ticketing process and follow it. Reference it and explain what one you used and why? Implement 5 properly formatted tickets into your service desk. What the issue is? What are the steps to resolve the issue The proper solution ( please choose the most difficult solution as the resolution) Include images and or screenshots where applicable in any ticket Set the priority of the ticket (high, medium, low) and if it is open, closed, or completed All tickets must be assigned Najmul: 1, 10, 18, 4, 16 Submit: The Resource and explanation The completed kb article of all the tickets created and the content of each one.Video link: https://www.youtube.com/watch?v=ioZrTCeN_-k